Ebay conducting a survey on feedback has been the main topic this week for discussion on most eBay blogs and forums. AuctionBytes recently reported that eBay conducted a survey asking Buyers how they would prefer to receive feedback. The options were: – either leaving it as it is now with both parties deciding when & [...]

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As an eBay seller, you are essentially asking perfect strangers to entrust you with their money in exchange for your promise to ship an item that they have purchased.  With this trust comes a certain amount of responsibility and the need to show potential buyers why you are one online seller that they can bank [...]

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The Times Online has produced a series of Podcasts from Professor Robert Cialdini, on how to become more influential and persuasive. Special thanks go to Tom Whitwell from TimesOnline.co.uk for pointing out the series to me, especially chapter two titled “How to persuade on eBay”. Only lasting for ten minutes or so, there are no [...]

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